SAP Joule
Transform the way you work
Work smarter, faster, and more confidently with AI embedded in every SAP solution.
What if your business could ask questions—and instantly act on the answers?
With SAP Joule, this isn’t the future. It’s happening now—your intelligent copilot turns conversation into action, directly within your SAP system.
What is SAP Joule?
SAP Joule is an AI assistant built for enterprise needs, designed to help you intuitively ask natural questions, get instant insights, and complete tasks across finance, supply chain, HR, procurement, and more—without leaving the workflow. Unlike generic AI tools, Joule is embedded into SAP solutions, understanding your business context and industry processes.
Connected, cross-enterprise business outcomes with collaborative AI agents
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Navigate time and resource limits by delegating multistep workflows across all areas of business including supply chain, procurement, and finance
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Break down silos to automate high-impact cross-functionalworkflows and challenges
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Adapt to evolving business needs through integration with custom skills and agents
Efficient work
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Automate mundane tasks to focus on more strategic, high-impact work
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Achieve more productive collaboration that drives better outcomes
Faster, business data-driven decisions
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Access context-rich insights with simple natural language requests
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Answer complex business questions using internal and external data
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Use advanced analytics intuitively
Key characteristics
Autonomous & Collaborative
They plan and execute multi-step workflows independently, working together across different business functions to achieve common goals.
Decision Support
Joule Agents provide personalized insights and recommendations to help users make better, data-driven decisions.
Task Automation
They automate complex tasks and workflows that require non-deterministic reasoning, going beyond simple rule-based processes.
Grounded in SAP Data
They leverage the SAP Knowledge Graph and SAP Business Data Cloud to access and understand your harmonized business data, ensuring reliable actions within business applications.
Tool Integration
They can access and utilize a wide range of tools, including SAP and third-party APIs, to complete their tasks.
Customizable & Extensible
The Joule Studio environment, part of SAP Build, allows users to build, customize, and extend Joule Agents for specific business needs using a low-code approach.
Triggered by Events
Agents can be activated by specific business events or direct user requests, ensuring timely responses to business needs.
Why SAP Joule?
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Enterprise-Ready AI – Joule is purpose-built for enterprises and embedded across SAP cloud applications, delivering contextual insights and actions directly within your workflows.
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From Questions to Actions – Move beyond answers: Joule assists with task execution, guides workflows, and connects to AI agents that automate repetitive requests across finance, HR, supply chain, and more.
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Trusted, Responsible AI – Built on SAP’s Responsible AI principles, Joule provides transparency, human oversight, data privacy, and compliance you can trust at enterprise scale.
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Personalized Business Impact – Joule adapts to your role and context, offering insights and recommendations tailored to finance, procurement, HR, sales, service, and other key functions.
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Continuously Evolving – Joule expands its capabilities with each SAP update, learning from enterprise context and adopting new AI agent skills to stay relevant as your business needs grow.
Examples of Joule Agents
Responds to supply chain disruptions by recommending actions and orchestrating work-in-progress.
In essence, SAP Joule Agents act as specialized, collaborative AI assistants that are deeply integrated into the business process, transforming how employees work and accelerating value across the organization.
FAQs
What is an AI co-pilot
How does joule work?
What are AI agents?
What are joule AI agents?